‘McD’s restaurants an act worth emulating by eatery operators’

Abdul Wahap placing his order 'digitally'. With him is Azmir.

By Wilfred Pilo

KUCHING, Nov 11: The McDonald’s chain of fast-food restaurants in the country has come in for praise for providing digital technology and innovative facilities to serve its customers better.

Kuching North City Hall (DBKU) Datuk Bandar Datuk Abang Abdul Wahap Abang Julai said, “The touch-of-a-button service and the digital technology are really suitable, and the additional concept of connectivity is the in-thing now, even in the food industry.”

He noted that patrons could now order their meals by simply making a few clicks on tablets.

“The service delivery system in such kind of eatery today has given a new experience and meaning for diners,” he said at the grand opening of the remodelled McDonald’s Padungan outlet here today.


Abang Abdul Wahap also noted that the remodelled restaurant had Wifi service, too, adding that diners nowadays wanted to enjoy their meals while staying connected at the same time.

He gave assurance that his office would continue to work with eateries under its jurisdiction, especially in terms of cleanliness and safety.

“McDonald’s Restaurant can be the benchmark for all eateries, especially in bringing modern food facilities and providing a very conducive eating environment for everybody,” he said.

Abdul Wahap (third from right) helps a student with his school backpack, assisted by Mohammed Nasir (second right).

He also lauded the ‘Back to School’ programme initiative between McDonald’s Malaysia, Ronald McDonald House Charities (RMHC) as well as franchisees and business partners to provide new school attire for the 2019 school year session, each worth RM100.

At the colourful ceremony, he handed over ‘Back to School’ packs consisting of school uniforms, a backpack, shoes and socks from McDonald’s Malaysia to 17 selected students from poor families. He also handed out donations worth a total of RM88,100 to several recipients.

Among those present were McDonald’s Malaysia managing director Azmir Jaafar, McDonald’s Malaysia consultant Dato Mohammed Nasir Rakhir, DBKU director Morshidi Ahmad and State Education Department senior assistant director (Student Welfare) Jaya Uki. — DayakDaily