Damaged cables to have little impact on Internet speed, says TM

Frustrated computer user. DayakDaily file pic.// Photo: Pixabay

PETALING JAYA: Telekom Malaysia (TM) says submarine cables dama¬ged by strong typhoons near Hong Kong will have minimal impact on Internet connection speeds in Malaysia, The Star news website reported today.

TM in a statement said it is not seeing any significant capacity degradation as it has sufficient network capacity to cater to current demand.

As a precaution, it had also taken steps to optimise traffic, reduce congestion and divert traffic to alternative routes to minimise the impact on users.

TM said it will continue to monitor feedback from customers on the quality of service and undertake all necessary measures to ensure uninterrupted service.

The four cables that were damaged by typhoons Hato and Pakhar are ASE (Asia Submarine-Cable Express), TGA-Intra Asia (TGA-IA), Asia-American Gateway (AAG) and SEA-ME-WE3 (SMW3).


It has been reported online that repairs could take up to six weeks, depending on ship availability, weather conditions and permits.

Over the past few days, Internet and mobile phone users have been reporting slow Internet connection speeds and poor connectivity.