Tan urges govt, relevant parties to solve issue of long queues at BSN branches

People queuing up at one of the BSN’s branches waiting to receive their financial aids.

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By Adrian Lim

KUCHING, Sept 8: Julian Tan, the special assistant to Sarawak Democratic Action Party (DAP) chairman Chong Chieng Jen is urging the government and other relevant parties to solve the long queue of people waiting to receive financial aid at Bank Simpanan Nasional (BSN) branches.

During a visit to one of BSN’s branches, Tan noted that the issue of long queues forming had not improved and has been a recurring sight as people wait in line to receive financial aid from the bank.


He urged the government to look into alternative ways to provide financial aid to the people.

“I urge the relevant parties to immediately act on the situation, both short-term and long-term.

“The government should seriously look into some of the suggestions and concerns already highlighted by our representatives.

“Nothing will change unless steps are taken promptly,” he said in a statement today.

Tan added there were people who began queueing up at BSN as early as 7am in the morning to get their tickets.

He also said there were many people in the queue who were turned away as the bank could only serve 100 customers a day.

As a result, Tan proposed that the government should allow banks other than BSN to disburse financial aids and update the recipients’ banking information.

He added that the Welfare Department should revert their decision and allow other banks apart from BSN to disburse welfare payment.

Moreover, Tan said the government should provide an easy way for people to update their latest banking details.

“Give people clear information that will help them estimate their waiting time.

“An information counter to help disseminate important information may help with the day’s ordeal,” he added. — DayakDaily