KUCHING, Feb 23: Sarawak Energy’s Kuching regional office at Sungai Biawak and customer service counter at Wisma SESCO here are closed with immediate effect as a safety precaution after three employees tested positive for Covid-19 last Saturday (Feb 20).
Sarawak Energy in a press statement today said its Kuching regional office will reopen today (Feb 23) while the customer service counter will reopen tomorrow, (Feb 24).
The premises have been closed to allow for sanitisation and fumigation.
The statement assured that contact tracing has begun and close contacts will go for the swab test and enter self-quarantine to ensure containment and the safety of their families and household.
The corporation’s staff will operate either from home or from alternative worksites as part of Sarawak Energy’s business continuity plan and at the same time Sarawak Energy will continue to cooperate with and assist the authorities with contact tracing.
It added that preliminary cleaning and fumigation have been carried out at Kuching regional office last Saturday (Feb 20) and Sunday (Feb 21) at Wisma SESCO, and this will be repeated for thoroughness.
Sarawak Energy’s measures upon detection of positive cases at its premises include immediately secure and close its premises for cleaning and sanitisation; have all staff who are considered close contacts take COVID-19 swab test and enter self-quarantine and
activate its business continuity preparedness to ensure minimal disruption to operations and services.
The statement ensures that both premises will only reopen after all necessary precautionary measures including further sanitisations have been taken to ensure the premises are safe.
Customers in Kuching can opt to go to Sarawak Energy’s service counters at Saradise or use the available online services via calling its Customer Care Centre at 1300 88 3111, emailing to firstname.lastname@example.org or through Sarawak Energy’s mobile application ‘SEB cares’ which can be downloaded via Google Play Store or Apple App Store or via https://sebcares.sarawakenergy.com.my.
“Sarawak Energy is complying with all directives issued by the State Disaster Management Committee (SDMC), and we have stringent in-house Standard Operating Procedures for all its offices, operation centers and power plants with highly prudent precautionary measures to help reduce the potential spread of the infection and cooperate with and assist the authorities with contact tracing, and other health measures.
“The well-being and safety of our employees as well as the public are top priority and Covid-19 related decisions will be guided in compliance with all guidelines and directives issued by the authorities.” it assured. — DayakDaily