Man never activates Internet banking, but loses over RM20k in hundreds of unauthorised transactions

Chong (right) and Mr Luk in a livestreaming session about unauthorised fund transfers scam.

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By Ling Hui

KUCHING, Dec 3: Democratic Action Party (DAP) Sarawak chairman Chong Chieng Jeng has highlighted yet another case of unauthorised fund transfers, involving a man who has never activated his card for Internet banking.

Chong said the victim, known only as Luk, never performed any online transactions with his account in Maybank and has always stuck to ATM cash withdrawals, deposits and cash transactions.

“Even without Internet banking activated, this has happened to his (Luk’s) bank account,” said Chong in a social media live stream today.

Chong also pointed out that the bank never raised any red flags when the victim’s money was being transferred out through dozens of unauthorised transactions per day, starting May 20, 2022.

From May to September, he said, the total amounts stolen each month were only a few thousands, so the victim never noticed the abnormality until recently.

“In October, a total of RM11,167 was transferred through 200 transactions to some accounts at Mountain View, California, meaning the charges were done in a foreign country.

“But Maybank’s security system never alerted the account holder or contacted the owner for an inquiry,” said Chong.

He therefore held that the bank bears the responsibility to compensate Luk his hard-earned money.

Meanwhile, Chong said he has drafted a letter to be sent to the bank authorities and the Bank Negara Malaysia (BNM) on Monday. — Dayakdaily