KUCHING, Dec 13: Sarawak Metro Sdn Bhd (Sarawak Metro) was recently presented with the Quality Achievements Award 2023 (Gold Category) from the European Society for Quality Research (ESQR).
In a media release today, Sarawak Metro said this was testament to its commitment towards service and management excellence, following its three ISO certifications attained this year – ISO 9001:2015 Quality Management System; ISO 14001:2015 Environmental Management System; and ISO 45001:2018 Occupational Health and Safety Management System.
In addition to the ESQR award, Sarawak Metro was also honoured and humbled to receive several accolades this year, namely the Low Carbon Transport Project of the Year Award at Enlit Asia 2023 in Jakarta, the World Brand Foundation Award in Kuala Lumpur, and SEDC Best Audit Rating 2022 Award in Kuching.
Sarawak Metro chief executive officer Mazli Mustaffa pointed out that these recognitions further reinforce Sarawak Metro’s commitment to excellence.
“As we look towards 2024, we are inspired to further elevate our standards, to meet the rising expectations of our stakeholders.
“This latest award further motivates us to continually innovate and improve and we are now even more dedicated to not just maintain but enhance the quality of our services; proving that there is always room for growth and excellence,” he said in the statement.
Sarawak Metro, a wholly owned subsidiary of Sarawak Economic Development Corporation (SEDC), has been entrusted by the Sarawak government to be the developer, operator and maintainer of the Kuching Urban Transportation System (KUTS) Project.
The primary goal of the KUTS Project is to revolutionise the public transport system and alleviate traffic congestion in Greater Kuching.
The project is developed into phases, with Phase 1 encompassing the creation of three lines: the Blue Line connecting Rembus in Kota Samarahan to Hikmah Exchange in the city centre, the Red Line from Kuching Sentral to Pending, and the Green Line from Pending to Damai.
Phase 1 of the KUTS Project is scheduled to start operations in stages from the fourth quarter of 2025.
The backbone of the KUTS project is the introduction of zero-emission Autonomous Rapid Transit (ART) hydrogen vehicles.
These ART vehicles will exclusively operate on dedicated lanes, ensuring they do not share the road with other vehicles and will utilise rubber tires.
The ART operations will be supported by a feeder bus network, which will also use hydrogen-powered vehicles to offer ‘first-mile and last-mile’ connectivity for commuters. — DayakDaily
