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MIRI, Jan 30: Miri City Council (MCC) is embarking on its Smart City programme aimed to improve on service delivery and the facilities for the community, said Mayor Adam Yii in statement.
In the initial stage, MCC will enhance e-Local Government (eLA2) services to improve the service delivery of MCC. With the enhancement eLA2 application, renewal and payment of Permits and Licences can be done over web portal online.
Meanwhile, through the improvement of the Call Tracking System (CTS), complaints can be directed to the Contact Centre over various channels including phone, email, mobile apps, messaging apps (WhatsApp, Telegram, etc.) and social media.
In addition, MCC will also improve the safety and security of the City Centres and Community Parks.
“Other than the general visual surveillance (SV), Face Recognition (FR) and Vehicle Tracking (VT) are among the latest technologies to be deployed,” he said.
The Face Recognition surveillance technology will allow law enforcers to identify and track individuals from the crowd, while the Vehicle Tracking surveillance technology will allow the law enforcers to track and recover missing vehicles.
In their effort to improve the information delivery, MCC will implement Digital Signages (DS) to allow prompt, accurate and effective delivery of information through online digital multimedia channels.
In this initiative, outdoor LCD screens will be mounted on the wall or columns of the public food stalls, or erected on poles at the pedestrian walkways in the city.
Other initiatives of Miri Smart City programmes include flood monitoring (smart drain), garbage truck tracking (smart garbage trucks) and bus tracking (smart buses). These programmes will be rolled out in stages during the later part of year 2020. —DayakDaily