By Christopher Lidom
KUCHING, Dec 15: Democratic Action Party (DAP) Sarawak chairman Chong Chieng Jen hopes the Ministry of Finance (MOF) will take the initiative to come up with new policies to address the issue of unauthorised bank transaction cases.
Chong said at the moment, he was dealing with outstanding cases of unauthorised online transactions involving 10 victims with several banks.
According to him, the complainants have approached him regarding the matter, and he also had previously written letters to the respective banks and even Bank Negara.
“For those who have not gotten back their refund, I will compile a list of the complainants and their issues, and write to MOF.
“Hopefully there will be a change of policies soon, so that their problems can also be resolved,” he told a press conference held at his legal office in Jalan Petanak, here today.
Meanwhile, on the case of an unauthorised fund transfer involving a victim known only as Mr Luk who has never activated his card for internet banking, Chong said the respective bank involved has fully refunded the victim’s loses.
He said Maybank has taken the right, just and fair action to refund money that was charged to his account.
“We hope other banks would emulate and give more protection to their account holders,” he added.
On Dec 3, Chong highlighted Mr Luk’s case where he was charged a total of RM22,215.33 through unauthorised transactions. — DayakDaily