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By Karen Bong
KUCHING, Aug 28: The Rural Water Supply Department (JBALB) and Public Works Department (JKR) Sarawak have been urged to emulate the success of the Land and Survey Department (LSD) Sarawak in service delivery innovation.
In making this call, Chief Minister Datuk Patinggi Abang Johari Tun Openg also expressed his hope to see all public service departments and agencies follow in LSD Sarawak’s footsteps.Chief Minister Datuk Patinggi Abang Johari Tun Openg also expressed his hope to see all public service departments and agencies follow in LSD Sarawak’s footsteps.
He commended LSD Sarawak for implementing and utilising the Land and Survey Information System (Lasis) in its planning, surveying, assessment, administration and land management.
“We must improve work processes from time to time to ensure efficient and effective service delivery for the people,” he told the audience at the LSD Sarawak Innovation and Integrity Day 2019 event at a leading hotel here today.
The Lasis mobile application has been recognised with international awards in Amsterdam, the Netherlands and San Diego, the United States of America.
“With Lasis being accessible to everyone, it also keeps the employees on their toes at all times and this itself is part of integrity. Employees are accountable for their clients (the people),” he added.
Integrity, Abang Johari pointed out, is a personal quality embedded within LSD Sarawak which has in turn become a motivating factor for the organisation to strive and continue to innovate.
“LSD Sarawak is a big organisation with the clients being the people. It is not easy for them. But LSD Sarawak has hit all the right points in being innovative in its work approaches and with a human touch,” he said.
Commending the Go Current Exercise initiative implemented in 2017 which has helped resolved the majority of backlog cases, Abang Johari added that the information and data can then be updated on Lasis and enable public accessibility.
“As for the One Day Registration (of land instrument), ‘mee Maggi’ also lose. It is a major change as not all states have it but Sarawak can do it. I must congratulate LSD and recognise their efforts,” he said.
“I am also proud of the Sarapeg project (introduced in 2011) which was internationally recognised in an award competed for by the private and public sector. This is proof that LSD Sarawak is better.”
Abang Johari also gave his thumbs-up for the department’s 3D City Modelling project for city planning and urban renewal, while suggesting that a model for Kuching city be made based on the city’s masterplan and development including traffic management which was often neglected.
“You can visualise the future of our city using 3D technology and it must include traffic system and management which is why I set up the Transport Ministry to plan the transportation of our state,” he elaborated.
He reiterated that the Sarawak government was seriously looking into the feasibility of Autonomous Rapid Transit (ART) over Light Rail Transit (LRT) in its efforts to improve public transportation in Sarawak.
“This is a new technology and it is a hybrid between train and bus. So I made my decision to go for the hybrid smart technology in improving our public transportation system. We want to make (connect) between Kota Samarahan and Kuching which can be simulated in the city modelling,” he said.
Speaking with pride as he looked at the long list of achievements by LSD Sarawak, Abang Johari congratulated the department for its innovativeness and urged all civil service departments to emulate its success.
State Secretary Datu Jaul Samion, Deputy State Secretary Datu Dr Sabariah Putit, Minister in the Chief Minister’s Department (Integrity and Ombudsman) Datuk Talib Zulpilip, Assistant Minister of Urban Development and Resources II Datu Len Talif Salleh, permanent secretary to the Ministry of Urban Development and Resources Datu Dr Wan Lizozman Wan Omar, and LSD Sarawak director Zaidi Mahdi were among those present. — DayakDaily