By DayakDaily Team
KUCHING, March 7: AirAsia will relocate its domestic services from Sultan Abdul Aziz Shah Airport (Subang Airport) to Kuala Lumpur International Airport Terminal 2 (KLIA T2), effective April 7,2025, driven by 16 per cent year-on-year surge in passenger volumes on key routes like Kota Kinabalu and Kuching, necessitating a more scalable hub for growing demand and operational efficiency.
Since resuming operations in Subang in August last year, AirAsia has closely monitored passenger trends and operational needs. While Subang Airport has offered convenience, particularly for city-bound travellers, its ongoing redevelopment will take time.
Meanwhile, KLIA T2 provides the infrastructure needed to streamline operations, improve service quality, and support future growth.
AirAsia Malaysia chief executive officer (CEO) Dato’ Captain Fareh Mazputra emphasised that consolidating AirAsia services at KLIA T2 is the optimal way forward, given the increasing demand for the Kota Kinabalu and Kuching routes.
“This move allows us to enhance efficiency and elevate the overall guest experience. While Subang Airport has provided valuable proximity and easier access for city dwellers, KLIA T2’s infrastructure supports connectivity needs at scale—particularly during peak travel periods. It also offers the capacity required for continued growth as we mount more flights to serve the rising demand across East Malaysia routes,” he explained.
To ensure a smooth transition, Fareh said AirAsia will continue operating from Subang Airport through the high-demand Hari Raya travel period.
“This allows the majority of guests traveling for the holidays to benefit from its convenience before the shift. We have also put in place comprehensive Service Recovery Options (SROs), including complimentary flight changes, credit accounts, or full refunds, to minimise any inconvenience,” he added.
AirAsia has also engaged in constructive discussions with the Gateway Development Alliance (GDA) consortium to align the transition with broader infrastructure developments and long-term connectivity goals.
“KLIA T2 has been instrumental in positioning Kuala Lumpur as a leading regional megahub, and we are proud to strengthen our presence as the dominant carrier there. At the same time, we remain committed to enhancing connectivity and service across our other key hubs in Malaysia,” Fareh said.
As part of its long-term strategy, AirAsia remains dedicated to strengthening Malaysia’s aviation sector, expanding route connectivity, and delivering a seamless travel experience for passengers. — DayakDaily
