Sarawak may introduce new KPI to measure digital readiness, capabilities

Datuk Patinggi Tan Sri Abang Johari Tun Openg (file photo)

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By Ling Hui

KUCHING, March 9: A new type of key performance index (KPI), known as the Digital Transformation Index (DTI) may be implemented in Sarawak, says Premier of Sarawak Datuk Patinggi Tan Sri Abang Johari Tun Openg.

He said DTI, which measures an organisation’s digital readiness and building of digital capabilities, is to ensure that Sarawak’s digital transformation journey is adopted in a holistic approach to changing the way local organisations think, organise, operate, and behave.

The constant business factor of change and disruption will be the norm in the Covid-19 pandemic landscape, he said in his speech during the closing ceremony of the Digital Leadership Forum in Kuala Lumpur today.

“Especially, for most of our clients and customers, the question is no longer whether you need to transform, but rather the (D-3) digital strategies—how companies defend, differentiate, or disrupt themselves and their markets,” he added.

With the understanding that change is never easy, Abang Johari said KPIs based on difficult decision-making over scarce resources, creating stakeholders’ buy-in and accountability, addressing operational process and bottleneck issues, and breaking down organisational silos, are necessary to create a truly connected digital transformation ecosystem.

He said Sarawak is aiming to become an Open Network Enterprise (One), a phrase coined by Don Tapscot, an invited digital economy expert during the first International Digital Economy Sarawak Conference (IDECS) launched in 2017.

Abang Johari’s speech text was read out by Deputy Premier Datuk Amar Douglas Uggah Embas as the former was unable to attend the ceremony in person due to a recent Covid-19 infection.

Among other dignitaries present were Sarawak Financial Secretary Dato Sri Wan Lizozman Wan Omar, Sarawak Attorney General Dato Sri Talat Mahmood Abdul Rashid, Sarawak Centre of Performance Excellence (Scope) chairwoman and Sarawak Deputy State Secretary (Performance and Service Delivery Transformation) Datu Dr Sabariah Putit. — DayakDaily