KUCHING, June 15: Bandar Kuching Member of Parliament Dr Kelvin Yii hopes government departments and agencies will consider extending their business operation at the Urban Transformation Centre (UTC) Sarawak here beyond 5 pm.
He said the extended time will also help these federal government agencies to clear the current backlog of transactions with the public due to the Movement Control Order (MCO).
“I do hope they will still consider to extend their business operation beyond the current 5 pm especially to cater for (public) after working hours,” he said in his statement after visiting UTC Sarawak here today.
Meanwhile on the resumption of services in UTC Sarawak today, he welcomed it as it will provide more options and avenues for the public to settle their business with government departments and agencies, thus reducing the queue in other places.
“We (DAP Bandar Kuching) paid a visit to UTC (Sarawak) and monitor the crowd and compliance to the Standard Operating Procedures (SOPs) during the opening and resuming of services of the federal agencies,” he said.
He said UTC Sarawak has implemented a system to try to control the crowd that entered through a ‘numbering-system” where only a certain number of people is allowed to enter the premises at a certain time.
“We have some concerns after initial observation, so we also gave some feedback and suggestions on how to improve the flow especially to make sure safety SOPs and precautions are properly adhered to,” he added.
Dr Yii said the federal government departments and agencies responded positively and since today was the first day resumption of the services in UTC Sarawak , they would monitor the conditions and adapt to improve their services in the coming days.
“We will continue to monitor and work together to make sure the services provided for the public will be better and more importantly everyone is safe and well protected,” he said.
UTC Sarawak restarts operation today (June 15) and the operation hours on working days and weekends is 8 am until 5 pm. –DayakDaily.