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KUCHING, May 10: Democratic Action Party (DAP) Serian branch is ready to assist the Ministry of Welfare, Community, Women, Family and Child Development of Sarawak to improve the issues faced by the Serian District Welfare Department, said chairman Brolin Nicholsion.
According to Brolin, who is also Special Assistant to DAP Sarawak chairman Chong Chieng Jen, there are some cases (involving Serian District Welfare Department ) where it is quite difficult for the family members involved to follow up and to know the status of their application (on social services).
He explained some have been waiting for years for the status of the application and there is no response from the Serian Welfare Department.
“Therefore, we request that these problems be taken into consideration by the State ministry so that they can be resolved as soon as possible and to lighten the family burdens in this challenging time.
“We are ready to render our help to solve the problems together with the Welfare Department as the wellbeing of the people must be our priority,” he said in a press statement today.
Brolin noted some have been waiting for years for the status of the application and there is no response from the Serian Welfare Department.
“Many families whose children have lost their source of income especially those who are daily paid and have a family with critical illness make them need a source of help financially,” he added.
Brolin said DAP Serian has witnessed the situation and found out that the problem is that the Serian District Welfare Department does not have a hotline number and making it difficult for the villagers and people of Serian to follow up on their (application) status.
He said they also learned that some of the officers are using phone numbers that are likely their personal numbers and quite difficult to contact.
“We also found that there are many cases from last year that are still in the process because the system always breaks down and this makes it difficult for the officers here to resolve the newly applied cases,” he said. — DayakDaily