SUPP complaint bureau helping to resolve road access dispute

Yap (right) with Tan and a representative of the company discussing how best to settle Tan's predicament on the closure of the only access road to the family wooden house.

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KUCHING, May 22: A resident from 14th Mile, Jalan Kuching-Serian, has sought help from SUPP Public Complaint Bureau (PCB) to resolve a dispute over the use of adjacent land as road access to his house, which his family has been using for over 30 years. 

SUPP PCB chief Wilfred Yap said in a press release today that the man, surnamed Tan, explained that a company has recently started constructing a factory and fencing on the land adjacent to his wooden house built on resettlement land of over 30 years. 

“The problem is that the only access road to Tan’s house is situated on the company’s land and Tan is worried that the only access road to his house will be blocked,” he said. 

Following up on the report, Yap said he was now trying his best to resolve this dispute amicably. 

“I have written to the adjacent landowner’s company for an alternative access road to the main road before the current and only access to Tan’s wooden house can be closed,” he elaborated. 

During preliminary discussions between Yap and the representative of the company, the company had given their commitment that they will not close Tan’s only access to the main road until amicable alternative access has been decided upon.

SUPP PCB, Yap emphasised, viewed disputes like the aforementioned one seriously and would try its best to mediate for a win-win situation for all parties. 

SUPP PCB, he reiterated, was always ready to lend a helping hand to anyone facing problems or who come across problems of public interest but does not know how to deal with it. 

Anyone requiring assistance can call SUPP Public Complaint’s mobile number at 016-7797688 or 082-246999 or go direct to SUPP Head Office to request for assistance. – DayakDaily