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KUCHING, Jan 20: Sarawak Energy Berhad has advised the public to be cautious and verify the identity of those claiming to be its personnel before allowing them onto their premises.
In a statement today, Sarawak Energy warned individuals against impersonating as personnel of its utility arm, Syarikat SESCO Berhad (SESCO).
The reminder was issued following a recent incident in Sarikei, where an octogenarian was robbed by a man claiming to be a Sesco employee conducting meter checks at the victim’s home.
Sarawak Energy’s vice-president (retail) Yusri Safri said all staff going to customers’ houses had been instructed to introduce themselves and present their staff identification.
“Customers may verify the staff’s identity by calling Sarawak Energy’s Customer Care Centre (CCC) at 1300 88 3111,” he said.
In cases where the staff are attending to the customer’s request made through CCC, the customer will be provided with a case number, which is also provided to the staff, for reference and cross checking. — DayakDaily