Govt studying feasibility of mandatory WhatsApp account verification to curb online scams

File photo for illustration purposes only. Photo: Diego Cervo/Canva
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By DayakDaily Team

KUALA LUMPUR, Nov 15: The Communications Ministry is studying the feasibility of requiring messaging platform WhatsApp to verify the identities and telephone numbers linked to each account to curb online scam activities.

Minister Datuk Seri Fahmi Fadzil said the proposal was being studied following an increase in cases involving the misuse of the application by scam syndicates and was also in line with discussions among member countries of the International Telecommunication Union.

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“The Communications Ministry is studying the feasibility of requiring WhatsApp to verify the telephone numbers linked to WhatsApp accounts. At present, WhatsApp does not impose any account verification requirement,” he said at a press conference on the Senior Citizens’ Safety System Pilot Project at Razak Mansion here today.

Commenting on the recent arrest of 61 suspects by police for impersonating Malaysian Communications and Multimedia Commission (MCMC) personnel in scam cases, he said all those involved would be charged in court if they were found to have violated the law.

Fahmi said that although MCMC had previously implemented technical changes to block spoofing calls, scam syndicates had now switched to new tactics, including using the WhatsApp application and offering loans for online gambling activities.

He said MCMC and the Communications Ministry never made calls to members of the public regarding outstanding telephone bills or enforcement matters, as billing matters were the responsibility of telecommunications companies.

He advised the public to immediately end suspicious calls and lodge reports with the police or MCMC, or contact the National Scam Response Centre at 997, which operates as a one-stop centre for rapid coordination in tackling online financial fraud. — Bernama

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