SEDC embarking on digital transformation via enterprise resource planning, modern workspace, cloud computing

Zaidi (right) handing a memento to Tan during the working visit to SMA Office on Dec 28, 2022.

KUCHING, Dec 30: Sarawak Economic Development Corporation (SEDC) is embarking on its digital transformation agenda, particularly on implementing enterprise resource planning (ERP), modern workspace, and cloud computing.

SEDC’s Information and Communications Technology (ICT) Division director and chief information officer (CIO) Tan Ngoh Lim shared this with Sarawak Multimedia Authority (SMA) when leading a delegation to visit the SMA’s office at Bangunan Yayasan Sarawak on Wednesday (Dec 28).

ERP is the software used by the organisation to efficiently manage their finance, human resource, procurement, and service under an integrated system ensuring higher productivity and gaining important insights for decision making.


During the working visit, SMA general manager Ts Dr Zaidi Razak shared with the delegation on Sarawak’s Digital Economy agenda, including the use of Sarawak ID as the Single-Sign-On (SSO) identity on all the Sarawak government online services and SPay Global to ease the public to log in without creating multiple usernames and passwords.

“As such, SEDC could collaborate with Sarawak Service Modernisation Unit (SSMU) to integrate Sarawak ID in their ERP system,” he said in a media release today.

Zaidi also stressed that talent development is one of the key enablers in digital transformation, and it is essential for SEDC to develop its own talent to implement ERP and cloud computing in the organisation successfully.

He added that the Sarawak government had also issued a Data Sharing Policy in Sarawak, enabling collaboration between government agencies.

“For the new or existing government system that was not integrated (Siloed System), SSMU has regulated that all Sarawak government agencies would have to provide an API (Application Programming Interface) for their systems on the information that could be shared.

“We could not revamp the current system as we have estimated 120 systems in Sarawak; therefore, the API is a crucial element in assisting various systems in communicating and relaying information to each other,” he explained.

Therefore, to ensure a successful digital transformation agenda, Zaidi said API would be needed to capture data from the existing systems into ERP to gain insights for decision-making.

“API also enables all the online government services to be integrated under one platform known as Integrated Service Management System (ISMS), enabling the public to access all the online government services easily through ISMS,” he added.

While it is not an easy task for an organisation to undergo digital transformation, Zaidi emphasised that digital transformation would be the key to ensuring that the organisation would have substantial growth while increasing its revenue and productivity and developing a systematic way of working. — DayakDaily