JPJ urged to conduct mobile counter outreach programme to resolve congestion at Miri office

Lee getting feedback from a member of the public queuing up at the Miri JPJ Office while Jamalie (second right) and Maya (right) look on. Photo credit: Ukas

MIRI, July 27: The Sarawak Road Transport Department (JPJ) has been urged to implement a mobile counter outreach programme in Miri to resolve the slow operations at the Miri JPJ Office.

According to a report by Sarawak Public Communication Unit (Ukas), Transport Minister Datuk Lee Kim Shin had taken note of the public’s feedback on the congestion at the office and the operational process that needs to be expedited during his inspection visit to the office on Monday (July 26)

“I suggest that the State JPJ should implement an outreach programme through mobile counters located at district offices especially in Subis, Marudi, Beluru and Telang Usan.

“This is to facilitate the renewal of driving licenses and road tax, especially for rural residents and help reduce congestion at the Miri JPJ Office,” he said.

Lee explained that the congestion at the office was due to only five counters being open that operate on a cash term basis between 9am to 11am. Slow internet facilities have also resulted in the operation of the counters being overwhelmed.

Online or e-payment transactions can still be done from 11am to 4pm.

“I will suggest that the banks consider extending the collection time (cash) at Miri JPJ Office. I have also asked the Miri JPJ to write a letter to Telekom to improve the Internet speed.

“Hopefully this effort can solve this problem and observations on this matter will continue within this week,” he added.

Lee had also requested for adequate seating facilities for the people waiting outside so that the aspect of physical distancing practices can be complied with.

Also present during the visit were Miri acting Resident Jamalie Busri and Miri JPJ Office chief Maya Morshidi. — DayakDaily