SPay Global safeguards user data, no sharing with technology partners, Minister assures

Dato Sri Julaihi Narawi. Photo credit: Ukas

By DayakDaily Team

KUCHING, March 31: Sarawak-based e-wallet platform SPay Global (SPG) assures users that their data remains confidential and is not shared with any external parties, including its technology partners.

SPG, owned by SiliconNet Technologies Sdn Bhd (SNT), a subsidiary of Sarawak Information Systems Sdn Bhd (SAINS), wholly owned by the Sarawak government, operates within a framework that prioritises local hosting and data management.


Minister of Utility and Telecommunication (MUT) Dato Sri Julaihi Narawi emphasised that all SPG infrastructure and data are locally hosted within Sarawak’s State Data Centre and managed by a local in-house development team, in collaboration with trusted technology partners.

“The platform operates on robust security measures to protect user data. The data is securely stored within our shores without being shared with any technology partners. Despite working with the technology partners, there is no disclosure of user data during the collaboration.

“SNT’s collaboration with UnionPay focuses solely on integrating their cross-border payment services, with no involvement in sharing user data. The same goes with Jiguang JPush Software Development Kit (SDK), where it is utilised solely for app push notification services,” he said in a statement today.

Julaihi stressed that SPG operates within a highly regulated environment and undergoes regular audits to ensure compliance with security and data protection measures mandated by relevant authorities.

“With stringent measures and an unwavering commitment to transparency, users can trust that their data is safe and secure. We encourage everyone to continue utilising SPay Global with confidence, knowing that their data is protected and without worry of compromise,” he assured.

Julaihi’s statement was prompted by concerns raised by Parti Keadilan Rakyat (PKR) information coordination secretary Iswardy Morni who on March 24, in a 30-minute video uploaded on the latter’s YouTube account, questioned the security of user data under SPG in light of Sarawak government’s call for Central Database Hub (Padu) registration to be suspended.

Iswardy was responding to Sarawak Minister of Tourism, Creative Industry and Performing Arts (MTCP) Dato Sri Abdul Karim Rahman Hamzah who has described the Padu registration as “stripping oneself completely naked” as all personal information, including bank accounts and properties, must be disclosed.

“If Abdul Karim argued that Padu is stripping the citizen naked, then what about SPG?

“SPG is owned by SNT, a subsidiary of SAINS, wholly owned by Sarawak government. However, SNT is not using its own payment gateway. On April 2019, SNT signed a memorandum of understanding (MoU) with UnionPay – a Chinese company based in Shanghai, China.

“In fact, SPG through its own website under Private Policy segment, it wrote that: ‘In order to provide you with push notification services, SPG integrates with Jiguang JPush Software Development Kit (SDK), which will collect your device information’,” Iswardy claimed. — DayakDaily