By DayakDaily Team
KUCHING, Dec 18: A scam offering fraudulent discounts of 30 to 35 per cent on Sesco electricity bills has been identified across Sarawak with 97 account holders affected to date.
In a media release, Sarawak Energy urged the public to exercise caution after issuing a public notice on Dec 9 about a Facebook page claiming to provide discounted bill payment services.
On Dec 17, a customer confirmed falling victim to the scam after engaging with the fraudulent page.
The individual, along with other affected customers, made payments to a third-party individual who claimed to process the bills.
The scammer collected cash from the customers and subsequently deposited bad cheques into Sarawak Energy kiosks as “proof” of payment.
The cheques, issued under a Peninsular Malaysia company with an expired registration as verified by the Companies Commission of Malaysia (SSM), were rejected by banks, leaving customers with unpaid bills.
Customers are reminded that payments must be made exclusively through official or authorised channels, including cash or credit card at Sarawak Energy’s customer service counters, Sarawak Energy’s payment kiosks, the SEB cares mobile app, PayBills Malaysia, Pos Malaysia, JomPAY, or FPX Channel via Internet Banking for participating banks.
The complete list of official payment channels can be viewed on Sarawak Energy’s website www.sarawakenergy.com/customers/pay-your-bills.
Sarawak Energy also emphasised that all official announcements are exclusively shared on its website www.sarawakenergy.com or its verified social media pages, including Carina Sarawak Energy.
Customers impacted by the scam are advised to stop all communication with the scammer, report it to their banks, and lodge police reports immediately.
For further inquiries, customers can contact Sarawak Energy’s Customer Care Centre at 1300-88-3111 or email customercare@sarawakenergy.com. — DayakDaily
