By DayakDaily Team
KUCHING, Nov 16: The Next Generation Emergency Services (NG999) has officially begun operations today, replacing the Malaysian Emergency Responses 999 (MERS999) system.
According to Bernama, text messages have been sent to the public, encouraging them to download the app for the country’s new emergency call system while also reminding them not to misuse it.
The app ‘SaveME999’ can be downloaded from the App Store for iOS devices or Google Play for Android to enable faster, more accurate, and effective transmission of emergency information.
NG999 is an integrated strategic digital system that enhances resource and data sharing between emergency call centres and related central agencies, thereby improving the efficiency of emergency services.
On July 1, 2024, Deputy Communications Minister Teo Nie Ching said the new system integrates web-based digital mapping, caller ID, geolocation services, the use of artificial intelligence technology and mobile smart applications into emergency incident management, providing more efficient assistance nationwide. — DayakDaily
