Navigating East M’sia’s expanded subsidised diesel system with Cardless PETRONAS SmartPay

A composite picture of Ayman and a poster for Cardless PETRONAS SmartPay.
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By Setel

Across Sabah, Sarawak, and Labuan, commercial vehicles keep businesses moving. From logistics operators and plantation companies to contractors, wholesalers and service providers, efficient fleet operations are essential to maintaining productivity, managing costs and serving customers across vast geographical distances.

As the Subsidised Diesel Control System (SKDS) expands into East Malaysia, businesses are entering a new phase of fuel management. With regulatory tools coming online for greater transparency and accountability, today’s day and age of managing a business has become increasingly digital.

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Recognising these evolving needs, Setel’s Cardless PETRONAS SmartPay offers a fully digital fleet fuel management solution designed to help businesses simplify fuel administration, strengthen oversight and enhance operational efficiency.

“Digitalisation is transforming how businesses operate, and fuel management should be no exception. As organisations grow, they need solutions that not only simplify day-to-day operations but also provide greater visibility and control over critical business resources. Cardless PETRONAS SmartPay was developed to help businesses manage fuel more efficiently through a seamless and intuitive digital experience that reduces administrative clutter, simplifies the application process and makes day-to-day fleet fuel management easier to use,” said Abdullah Ayman Awaluddin, chief executive officer (CEO) of Setel.

A smarter, cardless way to manage fleet fuel

Traditional fleet fuel management often involves multiple manual processes, including issuing physical fuel cards, handling receipts, tracking expenses and reconciling transactions. These manual processes can be time-consuming, may limit visibility across operations and could leave businesses exposed to misuse and compliance risks.

Through the Cardless PETRONAS SmartPay Portal, fleet managers can create digital SmartPay cards for registered drivers, linked directly to their Setel accounts.

Every transaction is securely captured and reflected in a centralised dashboard, enabling fleet managers to monitor fuel purchases in real time, access digital receipts, generate reports and customise controls such as fuel type, refuelling frequency and designated PETRONAS stations.

By digitising the fuel purchasing process, businesses gain greater visibility over fuel expenditure, improved operational oversight and a more streamlined administrative workflow.

Supporting businesses ahead of SKDS expansion

Once onboarded on Cardless PETRONAS SmartPay via Setel, businesses can manage fuel balances, driver access and transaction monitoring through a single platform, reducing paperwork and enabling more efficient fleet administration.

Drivers benefit from a convenient cardless and cashless refuelling experience, while fleet managers enjoy greater transparency and control over fuel usage.

As an added benefit, eligible businesses that successfully activate their Cardless PETRONAS SmartPay account can enjoy a complimentary special benefit, subject to terms and conditions, as they transition to a smarter and more efficient way of managing fleet fuel.

More flexibility, less administration

To further support business operations, Setel also offers users of Cardless PETRONAS SmartPay with a higher top-up limit, giving businesses greater flexibility in managing fleet fuel payments.

Complementing this is the Auto Top-Up feature, which automatically replenishes Cardless PETRONAS SmartPay balances when they fall below a pre-set limit.

This helps minimise manual intervention, reduces the risk of insufficient balances during operations and ensures vehicles remain ready to stay on the move.

Together, these features deliver a more seamless experience for fleet operators by reducing administrative efforts while improving operational continuity and convenience.

Driving the future of fleet management

“The expansion of SKDS marks an important step in Malaysia’s subsidy digitalisation journey, but it also highlights a broader shift towards smarter and more connected business operations. We see this as an opportunity for businesses to modernise the way they manage fuel, improve efficiency and strengthen operational resilience. Through Cardless PETRONAS SmartPay, we are committed to supporting businesses with digital solutions that make fleet management simpler, more transparent and more effective,” added Ayman.

To learn more about Cardless PETRONAS SmartPay and the expanded SKDS, visit www.setel.com/business/fuel or follow Setel’s official social media channels for the latest updates. — DayakDaily

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