Laku customers’ bills for March-May estimated using historical average consumption

Water tap valve - DayakDaily.com file pic. // Photo: Pixabay

KUCHING, June 23: Water bills in Miri, Bintulu/Samalaju and Limbang for March to May 2020 may be slightly higher or underestimated as readings were based on consumers’ historical average consumption during the Movement Control Order (MCO).

The Northern Region Water Board (Laku) Management Sdn Bhd, in a statement today, highlighted that meter readers were not authorised to work when the MCO was enforced from March 18 until May 12.

“Eventually, on May 13, our meter readers were gradually deployed to sites.

“However, consumers’ monthly water bills had been system-estimated or generated based on consumers’ historical average consumption for March, April and May 2020.

“Thus, bills may be slightly over or underestimated,” Laku explained, adding its meter readers are in the process of issuing bills for June based on actual readings.


For bill enquiries, customers may contact Laku’s hotline for Miri (085-426626/43662), Bintulu/Samalaju (086-318160) and Limbang (085-215644) or visit its customer service counters in their respective areas.

Meanwhile, there is an interruption to water supply from 9am to 5pm today (June 23) along Jalan Pujut 7C, Jalan Kelinai 3, 4 and 6 as well as surrounding areas due to essential works.

According to the water interruption notice for Miri on Laku’s official website, some 57 houses in these areas would be affected.

The essential works being carried out including tie-in works along Jalan Pujut 7C and newly laid 160 HDPE at Jalan Kelinai 6.

Meanwhile, some 73 houses would be affected by a water supply interruption tomorrow (June 24) from 9am to 5pm along Jalan Berembang 1, Jalan Berembang 7B, Lorong 1, 2, 3 and surrounding areas in Miri.

Essential works to be carried out including tie-in works along Jalan Pujut 7C and Berembang 1 as well as to lay a new 160 HDPE at Jalan Berembang 7B. — DayakDaily