AirAsia unveils new travel policies amidst Covid-19 concerns

The personal protective equipment (PPE) attire for AirAsia cabin crew which was unveiled recently.

KUCHING, April 27: Low cost carrier AirAsia Group is implementing new travel policies for passengers due to the Covid-19 pandemic.

According to national daily The Star, the new rules require guests to bring and wear their own face masks before, during and after their flight as well as during check-ins and bag collection.

Passengers without a face mask will not be allowed to board the flight, revealed chief safety officer Captain Ling Liong Tien in a statement today.

Apart from that, AirAsia has revised its cabin baggage policy to facilitate social distancing, especially during embarkation and disembarkation, allowing only one piece of cabin baggage not exceeding 5kg per guest.

Ling added this will help to minimise unwanted contact between a guest and another guest’s baggage and vice versa.


There will also be temperature checks at different checkpoints, including boarding gates.

Ling disclosed that all crew members will be required to go through temperature checks after every shift.

“Of course, social distancing will need to be observed, so there will be floor markers in queuing areas, including at check-in counters and kiosks.

“Another safety precaution will be alternate check-in counters to ensure sufficient distance, and we are also working to have contactless check-in processes as well,” he revealed.

Meanwhile, cabin crew are required to wear protective equipment on the aircraft, including masks and gloves.

Production staff will be monitored according to Covid-19 guidelines and cabin crew handling menu items will be required to wear disposable gloves.

“Moreover, our cabin crew are all trained with procedures of how to manage suspected patients or passengers who are unwell on board.

“Safety is the most crucial component of the aviation industry, and we will definitely continue to strive towards ensuring that this ever-important mode of connectivity meets all required health and safety standards for both our employees and our guests,” Ling added. — DayakDaily