PetrosNiaga urged to implement door-to-door gas cylinder exhange for consumer convenience

Kong (centre) during a briefing by PetrosNiaga at LPKP Sarawak office on March 28, 2024.

KUCHING, March 28: Commercial Vehicle Licensing Board (LPKP) Sarawak chairman Michael Kong has proposed that PetrosNiaga engage their dealers for a door-to-door gas cylinder exchange service, rather than organising mass exchange events.

This matter was raised during a briefing held today where PetrosNiaga outlined the structure and procedures for managing liquified petroleum gas (LPG) in Sarawak at LPKP Sarawak office today.

“I have raised concerns of the challenges faced by people, particularly the inability to exchange their existing yellow gas cylinders (issued by MyGaz) to the new red gas cylinders (issued by Petros).


“Due to that, many parties have started organising events for mass exchange of the gas cylinders. This creates an unsafe environment for many and also traffic congestion and indiscriminate parking,” he said in a statement today.

Kong, who is also the special assistant to Democratic Action Party (DAP) Sarawak chairman Chong Chieng Jen, emphasised that a door-to-door exchange programme instead will ensure both convenience and safety for consumers.

Additionally, he also urged distributors and sub-distributors not to use shortages as an excuse for failing to facilitate the exchange process.

During the briefing, PetrosNiaga assured LPKP Sarawak of their adherence to standard operating procedures (SOPs) and transportation guidelines for gas cylinders, though Kong expressed concerns about whether these protocols were effectively communicated to sub-distributors.

“We take note that their SOPs and guidelines are currently only binding on their 66 distributors. This raises concerns whether the sub-distributors are even aware of such SOPs and guidelines,” he pointed out.

Following this meeting, Kong stated that PetrosNiaga has given their commitment to address the raised issues and would provide a response to LPKP Sarawak within a month.

“Meanwhile, I will continue to monitor this issue and press PetrosNiaga to resolve it as soon as possible,” he added. ā€” DayakDaily