By DayakDaily Team
KUCHING, Feb 11: Drivers should focus on driving, while tour guides should carry out explanatory duties specifically, as this is fundamental to ensuring tourist safety and protecting the reputation of Malaysia’s tourism industry, said Minister of Tourism, Arts and Culture, Dato’ Sri Tiong King Sing.
The minister’s remarks came following recent enforcement actions against tourism vehicles operating without licensed tour guides during scheduled tours.
In a post shared on his social media today, Tiong said under the Tourism Industry Act 1992 (Act 482), all vehicles carrying visitors for tourism purposes are required to hold valid licenses, and tour operators must provide licensed tour guides to ensure both safety and quality of service.
“Tours should not allow drivers to take on dual roles as vehicle drivers and tour guides, as this could compromise safety by dividing their attention while operating the vehicle,” he stressed.
Tiong highlighted that tourism safety and professional division of duties are crucial, noting an increase in road accidents involving foreign visitors in recent years, which could damage Malaysia’s image and the growth of the tourism sector.
While recognising operational needs, Ministry of Tourism, Arts and Culture (MOTAC) allows for limited administrative exemptions under guidelines issued in 2009.
“These apply mainly to shuttle trips involving point-to-point transport with seven or fewer passengers, whether local or foreign. However, sightseeing, commentary, or stopover activities at attractions remain outside the exemption,” he explained.
For vehicles carrying more than seven tourists, operators must apply to the Tourism Commissioner via the Tourism Licensing and Enforcement System (TOURLIST) before exemptions can be considered.
Tiong also warned against the practice of “license rental”, where licensed operators lend their licenses to drivers or vehicle operators.
“In matters involving tourist safety, the entire industry must share responsibility. Any violations will result in strict action, including fines, prosecution, or license suspension,” he said.
Tiong reiterated that MOTAC welcomes constructive dialogue with the industry through official channels and emphasised that all policy discussions should occur in institutional frameworks, not through unilateral public statements.
The ministry is also coordinating with the Ministry of Transport to clarify licensing management and enforcement authority, aiming to ensure clear responsibilities, standardized enforcement, and prevent disputes arising from interpretation differences.
“This step reflects MOTAC’s commitment to a healthy tourism ecosystem and aligns with the goals of Visit Malaysia Year 2026,” he added. — DayakDaily
