By Karen Bong
KUCHING, March 26: Civil servants in the medical and healthcare sector have to adopt new technology and be more responsive in finding innovative approaches so to be better prepared to face the digital transformation.
Sarawak Health director Dr Jamilah Hashim reiterated this advice from State Secretary Tan Sri Mohd Morshidi Abdul Ghani at the department’s Excellent Service Awards for Northern Zone ceremony at Penview Convention Centre (PCC), Jalan Bako here today.
“As civil servants, we need to be sensitive about development of the future which is now in the fourth industrial revolution (IR 4.0),” she said.
“Our ability to adapt and learn quickly is crucial to face the changes that are eminent.”
The aim, she pointed out, is to enhance and improve the quality of service so that a more creative, innovative, and informative delivery can be achieved for the successful implementation of the transformation agenda of the civil sector.
“We need to prepare ourselves with new skills, master knowledge, have integrity and embrace technology to not only face the challenges ahead but remain relevant and competitive in the future,” she said.
Touching on issues regarding integrity, governance and corruption, Dr Jamilah emphasised that the Ministry of Health was serious in finding solutions to overcome and improve problems and weaknesses.
“Let’s also play our role by taking steps and measures so that the government’s aspiration can be realised. We must have discipline and will to carry out our duties and responsibilities with integrity and always prioritise the public,” she advised.
“A dedicated public servant will always carry out his or her duty diligently with patience as well as willingly take up challenges in spite of the lacking faced. A dedicated employee will lead by example with values while maintaining their excellence, duties and potentials.
“A dedicated employee is ready to take advice, improve competency, make improvement continuously and have a sense of urgency,” she added.
She thus urged medical officers and personnel to respond to the call of the federal government in eight matters to restore public trust and confidence as well as protect the image of the government, ministries and departments.
The eight matters were raising the bar to improve services, do it right the first time and every time, to be efficient, optimising resources, reducing cost, re-look at processess, leading the change and reform as well as building more bridges and not working in silos.
At the ceremony, 853 health officers and personnel from the northern zone covering Kuching, Samarahan, Serian and Sri Aman were honoured and celebrated for their outstanding performance and contributions to the public health sector.
Dr Jamilah hopes that the recognition and appreciation will boost the motivation of officers and personnel to continue to be excellent, dedicated and committed in enhancing the department’s services and delivering the highest quality of work. — DayakDaily