E-hailing company Maxim in talks with authorities over instruction to cease ops by July 24

File photo for illustration purposes only. Photo: Maxim Malaysia
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By DayakDaily Team

KUCHING, May 16: E-hailing company Maxim Malaysia has clarified that it continues to operate nationwide, despite a recent government directive to cease operations over alleged permit and insurance violations.

In a statement, Maxim said it is currently in discussions with the relevant authorities to resolve this matter and provide clarification to its users, partners, vendors, and other relevant stakeholders.

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“Maxim Malaysia has made public safety a top concern ever since it began operations in Malaysia about five years ago.

“Whenever users utilise the Maxim app to select from the range of services Maxim Malaysia provides in Malaysia, this priority has always made sure that they feel comfortable and secure,” it said.

It went on to say that all partner-drivers undergo document checks to ensure they adhere to the guidelines set by the Land Public Transport Agency (APAD) and the Transport Ministry.

Additionally, it stated that to ensure prospective partner drivers obtain a Public Service Vehicle (PSV) license, the company has been working with driving schools across Malaysia and the Road Transport Department (JPJ) to help them understand traffic regulations.

“Rest assured, Maxim Malaysia will always follow the law of the land, work closely with the government to settle any concerns, and offer its fullest support.

“At the same time, Maxim influences the digital economy and invests in the country in this sphere, which also helps Malaysia to develop the IT technologies in the e-hailing industry,” it said.

Last week, Transport Minister Anthony Loke said Maxim and another e-hailing firm, inDrive, were ordered to halt their operations effective July 24.

According to APAD, both companies were found in violation of the Land Public Transport Act 2010 (Act 715), including operating vehicles without valid E-hailing Vehicle Permits (EVPs), which is one of the main conditions under their Intermediation Business Licence (IBL).

Earlier, the Malaysian P-Hailing Riders Association was reported to have urged the government to carry out strict enforcement action against these two e-hailing platforms, claiming that both platforms had failed to ensure their drivers possessed valid PSV licences, as required under Malaysian law.

The association also alleged that some drivers using both applications did not have e-hailing insurance and did not undergo vehicle inspections as stated under the stipulated terms and agreement. — DayakDaily

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