dBazzar F&B merchants charged 10 pct transaction fees, 0.5 pct for specific industries

Kho introducing dBazzar to the audience during the app's launching ceremony today (Nov 11, 2021).

By Ling Hui

KUCHING, Nov 11: Unlike other e-commerce platforms, Sarawakian-developed digital platform dBazzar charges only 10 per cent transaction fees on food and beverage (F&B) merchants and as low as 0.5 per cent in fees for specific industries.

dBazzar founder and chief executive officer (CEO) Kent Kho said this was to prevent dBazzar merchants from being forced to mark up their selling prices to cover costs, which would in turn lead to a higher inflation rate.


This is one of the privileges to be enjoyed by dBazzar merchants, other than total access to their database and essential digital marketing tools through the ‘Merchant Ecosystem’ to build a pandemic proof business.

“Digital transformation is not complete without Big Data. Our merchants’ database has been hijacked by the big global platform for all these years.

“When our merchants have a database, they will promote their business even during a lockdown or MCO (Movement Control Order) to build a pandemic-proof business,” he said.

Another highlight of dBazzar, Kho said, is the concept of sharing economy whereby dBazzar users can also make money online simply by publishing their experiences with the platform and its merchants on social media.

He said the dBazzar ‘Consumer Ecosystem’ aims to not only pay the users who are promoting, but also their referrals.

The ‘Affiliate Ecosystem’, on the other hand, is built to reward dBazzar agents continuously through commissions with every transaction made through the merchants they helped to sign up with dBazzar.

“As of today, we have more than 500 affiliates helping to transform their merchants in their communities.

“Since our test run 10 months ago, we have 23,000 registered users and more than 2,700 merchants already on board.

“Apart from our headquarters in Kuching, we have set up offices in Sibu, Miri, Bintulu and have reached out to Kapit, Sarekei and we are still expanding to service our merchants in all areas of Sarawak,” he said during the launching ceremony of dBazzar at Wisma Bapa Malaysia here today.

Meanwhile, Kho also mentioned dBazzar’s Kampung to Kitchen (K2K) initiative designed to help the rural community promote their products to the next village or cities.

A team of logistic partners will be established to transfer goods and services especially from suburban or rural places to the marketplace in the city.

dBazzar, a SuperApp created, developed and owned by Sarawakian, is an all-in-one digital platform combining e-business directory, e-commerce, e-logistics, e-loyalty, and e-rewards.

dBazzar is also a movement in collaboration with Sarawak’s first e-wallet platform S Pay Global and Sarawak Information Systems (Sains), aimed at providing a true digital lifestyle experience.

Those who attended the launching ceremony were Sains chairman Datuk Patinggi Tan Sri Dr George Chan, Minister for Local Government and Housing Dato Sri Dr Sim Kui Hian, and Sarawak State Secretary Datuk Jaul Samion. — DayakDaily